Collapsible List (FAQ Module)

This collapsible list allows you to display content in a question and answer format. You may also find it useful to display a series of topics, as in the example below.

Web Publishing Best Practices

Keep Content Current

  • If something on your website is obviously outdated, your audience will not trust your information.
  • It’s useful to have a schedule of what you need to update, and when.
  • Review links to make sure they are valid.

Keep it Short and Simple

Nothing puts users off faster than a wall of text.

  • Use headings, bulleted lists and short paragraphs.
  • Headings are vital - they provide users with an idea of what’s on the page
  • Easy-to-read chunks of information allow your audience can quickly scan the page
  • Bulleted lists are a great way to display compact yet informative text. Bullets attract the eye when scanning and allow you outline key points concisely.

Use Concise and Informational Link Text

When calling the user to action, use brief but meaningful link text that:

  • provides some information when read out of context
  • explains what the link offers
  • doesn’t talk about mechanics
  • is not a verb phrase
    NO: Read more about research at Hamilton.
    YES: Read more about research at Hamilton.
  • doesn't include the full url of a website
    (i.e.) http://www.hesc.ny.gov/pay-for-college/apply-for-financial-aid/nys-tap.html

Filtered List

Use the filtered list module if you have a series of links that you'd like to sort according to topic.

  • The list can either appear alphabetically or by category.
  • Items can include a item name, link and short description.
  • Items and categories can be ordered using a drag-and-drop tool.

Related Links

Links can be grouped together and reordered using a drag-and-drop tool. To use this module, select a navigation module and in the settings, choose Related Links.

Group 1

Group 2

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